Support for Victims of Racism/Those fighting Racism

Richmond Community Protocol – Fighting Racism in Richmond

Are you a community member that has been the victim of a racist Incident and are you looking for help and support?

Are you a Richmond-based organization, business, or community group, looking for support in tackling racism?

Richmond Community Protocol is designed to help organizations, community members and all relevant stakeholders react promptly and effectively whenever critical incidents of racism, hate crime or related incidents occur.

If you have any questions or need any help using the Richmond Community Protocol – please call or email Alan Hill, RMCS Inclusion Coordinator at alan@rmcs.bc.ca or call at 604-279-7160.

You have the right to live in a society free from racism and hate. If you are a victim of a hate-based crime or incident and would like support, connect with the resources below:

Racist Incident Helpline

United Way BC and the Government of British Columbia are proud to announce the launch of the Racist Incident Helpline – a culturally safe and trauma-informed resource for people who have experienced or witnessed an act of racism. The helpline provides access to information and safe support from anywhere in BC, in over 240 languages.

Open Monday to Friday, 9 am to 5 pm (PT), the Racist Incident Helpline is available by calling 1-833-HLP-LINE (1-833-457-5463).

Calls are answered by United Way BC Helpline Services professionals who have completed trauma response and cultural sensitivity training, who can:

  • listen to the caller’s experience,
  • provide information about local support services,
  • direct the caller on the next steps based on their comfort level, and
  • with consent, refer the caller to the services that best match their needs.

Service is free and confidential. Callers who prefer a language other than English can let the call taker know their preferred language and an interpreter will be patched into the call.

BC 211 Web and Phone Support
BC211 offers multilingual operator assistance and a website listing of services available across B.C.

Victim Link BC
VictimLinkBC is a toll-free, multilingual phone service available 24 hours a day in B.C. VictimLinkBC provides service in more than 150 languages, including many North American Aboriginal languages. Victim service workers can provide information, crisis support, and service referrals to victims of crime.

Directory of IBPOC therapists
BC-based Healing in Colour provides a list of therapists with lived experiences and resources for healing and learning for the IBPOC community.

SNIWWOC Mental Health Services
The Support Network for Indigenous Women and Women of Colour (SNIWWOC) offers free therapy to low-income racialized women. To qualify, fill out the Therapy Request form.

Access Pro Bono
Access Pro Bono is an independent organization composed of volunteer legal service providers across BC. Connect with them through their online form or helpline.

Legal Aid BC
Legal Aid BC, a non-profit organization created by the Legal Services Society, provides legal advice and representation services to people of low income. Get in touch through their call centre or email.